Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last Updated: January 2025

At GeopherAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Generative Engine Optimization (GEO) platform and services.

Information We Collect

We collect information that you provide directly to us, including: • Account Information: Name, email address, company name, and contact details when you create an account. • Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent. • Technical Data: IP address, browser type, device information, and operating system. • Content Data: Website URLs, content you submit for analysis, and optimization preferences. • Communication Data: Messages, feedback, and support requests you send to us. We collect this information through cookies, analytics tools, and direct user input to improve our services and provide personalized experiences.

How We Use Your Information

GeopherAI uses your information for the following purposes: • Service Delivery: To provide, maintain, and improve our GEO platform and features. • Personalization: To customize your experience and provide relevant insights and recommendations. • Analytics: To analyze usage patterns, optimize performance, and develop new features. • Communication: To send you updates, notifications, and respond to your inquiries. • Security: To detect, prevent, and address technical issues, fraud, and security threats. • Compliance: To comply with legal obligations and enforce our Terms of Service. We process your data based on your consent, our legitimate business interests, and legal requirements.

Data Security

We implement industry-standard security measures to protect your information: • Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols. • Access Controls: Strict access controls limit who can view and process your data. • Regular Audits: We conduct regular security audits and vulnerability assessments. • Data Backup: Regular backups ensure data recovery in case of incidents. • Employee Training: Our team receives ongoing security and privacy training. While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our safeguards.

Data Sharing and Disclosure

GeopherAI does not sell your personal information. We may share your data only in the following circumstances: • Service Providers: With trusted third-party vendors who help us operate our platform (e.g., cloud hosting, analytics providers) under strict confidentiality agreements. • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity. • Legal Requirements: When required by law, court order, or government regulation. • Protection of Rights: To protect the rights, property, or safety of GeopherAI, our users, or the public. We ensure that any third parties we work with adhere to strict data protection standards and use your information only as directed by us.

Your Rights and Choices

You have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you. • Correction: Update or correct inaccurate information in your account settings. • Deletion: Request deletion of your account and associated data (subject to legal obligations). • Opt-Out: Unsubscribe from marketing communications at any time. • Data Portability: Request your data in a structured, machine-readable format. • Withdraw Consent: Withdraw consent for data processing where applicable. To exercise these rights, please contact us at privacy@geopher.ai. We will respond to your request within 30 days in accordance with applicable data protection laws including GDPR and CCPA.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out to our privacy team.

Geopher.ai | The Leading GEO Platform for AI Visibility in Southeast Asia